Crisis Text Line does two things: (1) provides free, 24/7 emotional support and information to people in crisis, by text. And, (2) leverages the data to improve the state of the world.

Our Principles:

  1. We fight for the texter. Our first priority is helping people move from a hot moment to a cool calm, guiding texters to create a plan to stay safe and healthy.

  2. We believe data science and technology make us faster and more accurate. See our Founder’s TED talk for more scoop on how we’re using this stuff.

  3. We believe in open collaboration. We share our learnings in newsletters, at conferences and on our blog. And, we’ve opened our data (the largest dataset on mental health in the U.S.) to help fuel other people’s work.