About Us

Crisis Text Line trains volunteers (like you!) to support people in crisis.With 6,980,000messages processed to date, we’re growing quickly, but so is the need. Apply to be a crisis counselor now.


Crisis Text Line is free, 24/7 support for those in crisis.

Your best friend. Your dad. That lady down the street. That quiet kid in school. That loud kid in school. That dude in accounting. Your cousin in Alaska. That hipster in the flannel in Brooklyn. That rando who might. Crisis Text Line is for everyone.

Our Principles

  1. We fight for the texter. Our first priority is helping people move from a hot moment to a cool calm, guiding you to create a plan to stay safe and healthy. YOU = our priority.
  2. We believe data science and technology make us faster and more accurate. See our Founder’s TED talk for more scoop on how we’re using this stuff. While we love data science and technology, we don’t think robots make great Crisis Counselors. Instead, we use this stuff to make us faster and more accurate–but every text is viewed by a human.
  3. We believe in open collaboration. We share our learnings in newsletters and at conferences and on our blog. And, we’ve opened our data to help fuel other people’s work.