Below are our current openings. All jobs are based out of the Crisis Text Line office in New York City. If you’d love to work here and you don’t see a role that’s a good fit, impress us over email ( and we’ll keep you in mind for relevant opportunities in the future.

Current Openings

Program Associate

Type: Full-time

Reports to: Executive Director

Location: New York City


The Program Associate is joining CTL at a critical point in our growth.  Earlier this year, CTL started a remote volunteer pilot where counselors can work from home, and after just 6 months, we are seeing tremendous results.  We’ve gotten over 1,000 applicants to join the program, and our remote volunteers are some of the best counselors across the entire country.

Your job is to massively grow this program so we can support more teens to get the help they need.

Specifically you will:



Email your application to with the subject line “Program Associate Application” and your resume attached. Answer the following questions in your cover letter:

First round applications due October 31st.


Data Analyst

Reports to: Chief Data Scientist

Location: Flatiron District, New York City, NY


What is Crisis Text Line (CTL)?

Millions of teens are quietly suffering every day. They struggle with bullying, homophobia, suicidal thoughts and more. The solution is beautifully simple. We provide crisis intervention services to teens via a medium they already use and trust: text. And we use insights from our work to develop and share innovations in prevention, treatment, and long-term care.

CTL is a not-for-profit tech start-up, born from the rib of We launched in select cities across the U.S. starting in August 2013.



The Data Analyst’s role at Crisis Text Line is to be the smartest person in the room – not because he/she always know the answers – but because he/she know how to find the answers. At its core, Crisis Text Line is a data-informed organization. Every strategy conversation begins with what does the data say, whether from competitive analysis, academic or industry research, or our own data.

The Data Analyst’s day-to-day role is to analyze large and fast moving data sets and detect changes in our users’ behavior. His/her goal is to inform (1) product iterations and pivots, (2) organizational strategy, (3) how CTL shares data. A successful candidate will possess strong skills in analytics, statistical programming, and/or qualitative research, and a steadfast sense of curiosity. Finally he/she should have passion for sharing insights with staff, institutions, and the public. Ultimately, our data must drive behavioral change.


I. Strategy and Implementation

II. Collection and Analysis

III. Sharing and Storytelling




How to apply:

Email your application to Bob Filbin at with the subject line KEEP IT SIMPLE and your resume attached. Answer the following questions in the email:


Applications will be reviewed on a rolling basis.