Careers

Below are our current openings. All jobs are based out of the Crisis Text Line office in New York City. If you’d love to work here and you don’t see a role that’s a good fit, impress us over email (info@crisistextline.org) and we’ll keep you in mind for relevant opportunities in the future.

Current Openings

Data Analyst

Reports to: Chief Data Scientist

Location: Flatiron District, New York City, NY

 

What is Crisis Text Line (CTL)?

Millions of teens are quietly suffering every day. They struggle with bullying, homophobia, suicidal thoughts and more. The solution is beautifully simple. We provide crisis intervention services to teens via a medium they already use and trust: text. And we use insights from our work to develop and share innovations in prevention, treatment, and long-term care.

CTL is a not-for-profit tech start-up, born from the rib of DoSomething.org. We launched in select cities across the U.S. starting in August 2013.

 

Responsibilities:

The Data Analyst’s role at Crisis Text Line is to be the smartest person in the room – not because he/she always know the answers – but because he/she know how to find the answers. At its core, Crisis Text Line is a data-informed organization. Every strategy conversation begins with what does the data say, whether from competitive analysis, academic or industry research, or our own data.

The Data Analyst’s day-to-day role is to analyze large and fast moving data sets and detect changes in our users’ behavior. His/her goal is to inform (1) product iterations and pivots, (2) organizational strategy, (3) how CTL shares data. A successful candidate will possess strong skills in analytics, statistical programming, and/or qualitative research, and a steadfast sense of curiosity. Finally he/she should have passion for sharing insights with staff, institutions, and the public. Ultimately, our data must drive behavioral change.

 

I. Strategy and Implementation

II. Collection and Analysis

III. Sharing and Storytelling

Requirements

Qualifications

Additionally

How to apply:

Email your application to Bob Filbin at bob+analyst@crisistextline.org with the subject line KEEP IT SIMPLE and your resume attached. Answer the following questions in the email:

 

Applications will be reviewed on a rolling basis.  

 

 

Volunteer Coordinator

Type: Internship

Reports to: Community Engagement Manager

Location: Available nationwide

 

What is Crisis Text Line (CTL)?

Millions of teens are quietly suffering every day. They struggle with bullying, homophobia, suicidal thoughts and more. The solution is beautifully simple. We provide crisis intervention services to teens via a medium they already know and trust: text. And we use insights from our work to develop and share innovations in prevention, treatment, and long-term care.

CTL is a not-for-profit tech start-up, born from the rib of DoSomething.org. We launched in select cities across the U.S. starting in August 2013, and have since become the largest crisis texting service in the nation. Want to know more? Watch this TED talk by CTL’s founder, Nancy Lublin – or check out an article about our work that was featured on the front page of the NYTimes.

 

Responsibilities:

We’re looking for a Volunteer Coordinator who is dedicated to ensuring that all of the teens we serve receive the support they need. The role is ideally suited for someone who has experience in the helping professions (e.g. social work, psychology, sociology, human services, etc.) and is excited to discover and expand innovations in the youth mental health field.

The Volunteer Coordinator’s role at Crisis Text Line is to support the expansion of CTL’s Remote Volunteer Program, which means the opportunity to shape an innovative strategy to scale critical support for young people, which could revolutionize crisis intervention! Responsibilities include, but are not limited to:

 

Requirements

Qualifications

Additionally

How to apply:

Email your application to Meg Rose at meg+programteam@crisistextline.org with the subject line ARMY OF VOLUNTEERS and your resume attached. Answer the following questions in the email:

 

Apply by Friday, September 19th, to be considered for the first round of interviews.