Staff

Bob Filbin

Chief Data Scientist

Bob Filbin is a statistician specializing in the application of behavioral psychology to social issues. His primary interests include optimizing communication tactics and deriving insights from data at scale. Bob has given keynote lectures at top universities including the University of Pennsylvania, Trinity College, and MIT. Previously, Bob worked at DoSomething.org, where he used data-driven insights to improve DoSomething.org’s engagement of teens in volunteering. His goals for Crisis Text Line include maximizing the volume, velocity and variety of the data, while maintaining security and privacy, with the singular purpose of advantaging teens in crisis.

Chris Johnson

EVP of Engineering

Chris Johnson graduated from Arizona State University with a degree in Computer Science with a concentration in Information Assurance. His main focus is on keeping enterprise web infrastructure running at top performance and building products for scale and reuse. Under his project guidance at Do Something, the organization migrated to the cloud and scaled its web presence to support millions of hits per month. His goals for building the Crisis Text Line platform are security, reliability, and availability–industry standard requirements with proven roadmaps to success.

Jay Sheth

Senior PHP Engineer

Jay Sheth has been developing and architecting web and mobile applications using open source technologies for the past decade. He is passionate about harnessing the power of open source technologies to help people in crisis. Previously, he worked as systems architect at a growing online media company, where he bridged the worlds of code development and server architecture to ensure the high availability and fast performance of a network of high-traffic websites. He also brings with him experience in the mobile space, having worked as senior developer for a mobile start-up that created a location-based city guide.

Liz Eddy

Special Projects

Liz Eddy has been passionate about social change since childhood. At the age of 15 she started her first not-for-profit which she continued through college. After graduating from Parsons the New School for Design she became a Special Projects Associate at DoSomething.org and assistant to Nancy Lublin. She is responsible for development and marketing of Crisis Text Line. She aims to always maintain organization and communication amongst many moving parts.

Chaquana Lyons

Controller

Chaquana Lyons is equipped with the power of numbers behind her and her passion for making a difference in the world. This must be her fuel as she oversees the fiscal responsibility of Crisis Text Line in addition to working on the finances at DoSomething.org (whew!). Chaquana’s main goals are to keep the lights on in both organizations and to build the financial structure of Crisis Text Line so that it’s just as strong and secure as the amazing platform it runs on.