Financials

Financials

Crisis Text Line is a global mental health
non-profit organization dedicated to supporting people in their most difficult moments. We focus on both crisis intervention and prevention, providing free, 24/7  confidential support through a text-based platform that meets people where they are.

By leveraging innovative technology and research, we are shaping mental health policy and systems to create a world where everyone has access to the support they need anytime, anywhere.

Financial Breakdown #

How Crisis Text Line is Funded #

Here’s how Crisis Text Line brings in the funding that
supports our mission and values.*

How We Use The Funds #

Our independently audited financial statements consistently show that the majority of the money we spend goes to programs directly benefiting our texters.*

*Based on 2024 Audited Financial Statements

Our Impact #

conversations since 2013 globally
and supporting over 11 million
conversations in the U.S.

trained volunteer
crisis counselors

can provide mental health support
outside of volunteering, and 44%
do so regularly

Our volunteers are shaping the future of the mental health workforce. By offering support to those in their darkest moments, they provide a lifeline of hope by offering empathy, guidance and understanding.

Half of our volunteers say that volunteering has inspired them to change careers and half say that volunteering helped them secure employment or gain admission to educational programs. Their dedication to helping others is not only transforming lives but also opening doors to new opportunities in the mental health industry.

“It was enough to change my mind from ending my life. I found out yesterday that I’m almost 5 months pregnant. I literally had no idea. So thank you, you have saved two lives.”
Anonymous Texter

Thank you for being there when I didn’t know how to carry the weight of what I had just learned about my family. You helped me feel heard, grounded, and not alone in a moment that could’ve easily swallowed me whole. You reminded me of my strength when I was shaking. You didn’t just listen, you understood, and that meant everything.
Anonymous Texter

Crisis Text Line is a 501(c)(3) nonprofit organization based in New York.

Need to vent?

Text HOME to 741741 to connect with a volunteer Crisis Counselor

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