Data Philosophy

Crisis Text Line was built from the ground up around technology and data privacy, security and ethics with the goal to build a more empathetic world.

We’ve collected one of the largest de-identified, anonymized and aggregated mental health data sets in the world. It is diverse—recognizing voices of various genders, ages, races, and ethnicities.

Our highest goals are to support people in crisis, to put more empathy in the world and to help people live their best lives. Here are a few ways that we do it:

Do you have ideas for how we can do a better job of championing humans and putting more empathy in the world? Do you have a research idea that will help the world better understand anxiety or self-harm or something else? Want to work here? For all that and more, email

In a crisis?

Text HOME to 741741 to connect with a volunteer Crisis Counselor

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