About Us

Crisis Text Line provides free, 24/7, high-quality text-based mental health support and crisis intervention by empowering a community of trained volunteers to support people in their moments of need.

We are a nonjudgmental organization that champions equity in mental well-being and aims to support people of every race, ethnicity, political affiliation, religion, age, sexual orientation, gender identity, disability, socioeconomic status, and other diverse backgrounds. We use empathy and active listening to empower our texters to identify their own strengths and coping strategies in moments of crisis. We listen to and learn from our community to help us continuously improve our service.

Our Mission

At the intersection of empathy and innovation — we promote mental well-being for people wherever they are. 

Our Vision

An empathetic world where nobody feels alone.

Our Values

Learn about how we started here.

Need to vent?

Text HOME to 741741 to connect with a volunteer Crisis Counselor

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