Serving His Community Through Providing Mental Health Support and Resources

Native American Heritage Month (NAHM) recognizes the rich histories, diverse cultures, and contributions of Indigenous peoples. As part of our commitment to raising awareness and advancing mental health equity, we proudly recognize Native American mental health advocates including those within our volunteer community. 

Our volunteer Crisis Counselors are true changemakers—bringing compassion, dedication, and empathy to every conversation. They lead by example, showing up consistently for our texters and advocating for mental health within their communities. This month, we’re celebrating our 2025 NAHM Changemaker: David Dicken.

Q: What inspired you to volunteer? How has this focus shaped the way you engage with your community and drive change? 

A: My father died by suicide in 2004. A few years later, I met volunteer Crisis Counselors from Crisis Text Line at the ‘Out of the Darkness’ walk in Pasadena, California—a moment that changed the course of my life. Since then, I’ve become a highly regarded speaker known for my presentations on mental health, and a sought-after community resource supporting families with loved ones in crisis. In January 2023, I made the decision to leave a high-paying job in construction to serve the community full-time. I’m also actively involved in recovery programs, where I work with students, train staff, and support families on their journey toward healing.

Q: Share a recent story of success that illustrates the impact of your work in mental health, showcasing the difference you’ve made in someone’s life.

A: Through a community connection, I was introduced to a 20-year-old young man in crisis. He was suicidal and struggling with frequent outbursts of anger. After a few conversations, he accepted my offer to attend Rockside Ranch in Etna, California—an eight-month residential program. He went on to complete the program, graduated, and is now back home with his family, living independently and working a full-time job.

Q: What advice would you give volunteers looking to make a difference in improving mental health access and awareness within their communities?

A: Start by getting involved little by little. There are plenty of resources to learn from and organizations you can partner with. Over time, you might even discover a cause you’re passionate about and become a specialist in that area.

Q: How has your experience being a volunteer Crisis Counselor impacted you personally?

A: Volunteering has given me a new perspective and a renewed outlook on life. It has boosted my hope, equipped me with new tools, and strengthened my confidence and resilience.

Q: What would you say to others who are thinking about becoming a volunteer Crisis Counselor?

A: It may feel intimidating at first, but the training will equip you with the tools you need and ease your fears.

A warm and sincere thank you to David, and all of our dedicated volunteer Crisis Counselors, for their tireless commitment to supporting our texters through their mental health struggles and ensuring that no text for help goes unanswered.

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Help us continue to provide mental health support to NAHM communities this month, and every month. Remember–if you ever need someone to talk to, we are here for you. Text CONNECT to 741741 to reach a live volunteer Crisis Counselor– free, confidential, 24/7. Or, if you are interested in making a lasting impact on the lives of others, consider joining our community of changemakers and become a volunteer!