Meet our team
Pronouns: She/ Her/ Hers
Title: Chief Impact Officer
Joined Crisis Text Line: February 2022
Margaret is a senior non-profit leader and systems thinker with 20+ years growing and managing complex research and evidence-based portfolios focused on leveraging research and data to improve equity and wellbeing of diverse populations around the world. Specializing in activating and catalyzing collective impact at scale, she has expertise in mixed methods research, developmental evaluation and impact assessment across sectors and industries. As Chief Impact Officer, she leads internal and collaborative efforts to evidence and amplify Crisis Text Line’s impact for texters, volunteers, communities, and the broader mental health field.
Prior to joining Crisis Text Line, Margaret founded Be the Change Inc., where she provided humanitarian relief consultancy focusing on education and social transformation for under-represented populations by offering evidence-based approaches to improving program quality and impact. Over the course of her career, she has led and scaled innovative social impact and research portfolios (more than $250 million, 25+ countries) in senior roles with mission-driven organizations such as Mastercard Foundation, American Institutes for Research, African Leadership Academy, and Care International, and served as advisor and collaborator with a host of governments and organizations such as UNGEI, UNESCO, and the Brookings Institution.
Margaret received a Master’s degree in Comparative International Development and Education, and holds a PhD (ABD) in Organizational Leadership, Policy and Development with supporting emphases in public health and evaluation from the University of Minnesota.