Support Texters in Spanish

Words hold power. They can unite, inspire, comfort, and heal. As a volunteer Crisis Counselor, you can use your words to support people in their moments of pain. 

We’re launching the first crisis-response service of its kind in the United States, providing free, 24/7 support for Spanish speakers. And, you can be part of it all. Join us to launch this service as a bilingual volunteer Crisis Counselor and support Spanish-speaking texters all across the country.

As a current Crisis Counselor, your first step to support texters in Spanish is taking a brief language assessment. If you’ve already told us you speak Spanish, you’ll find the language assessment in HOME. If don’t yet have access and would like to take the assessment, fill out this form and someone from our team will be in touch shortly.

Join us!

The Application

As a current Crisis Counselor, there’s no need to re-apply. Instead you, can get started by taking a brief language assessment. If you don’t already have access to the language assessment through HOME, fill out this form and someone from our team will be in touch shortly. Read more about the assessment and training in the FAQ before.

The Platform

As a bilingual volunteer Crisis Counselor, we’ll use our triage algorithm to prioritize your time supporting Spanish-speaking texters. You’re more than welcome to support English speaking texters, too! Our clinical team includes many bilingual supervisors ready to help you navigate conversations with texters and jump in when you need an extra hand.

The Texters

Currently, we support about 4,000 people in crisis daily in English. Research shows that language is a primary barrier preventing Spanish speakers in the US from accessing mental health services. We’re excited to launch our service with your support in order to increase access to mental health services for the Latine community.

Ana Reyes (elle/they/them) – Crisis Text Line Staff, Clinical Team

Estoy muy emocionade de tener la oportunidad de apoyar a nuestra comunidad latina e hispanohablante.


Victor Ramirez (él/he/him) – Crisis Text Line Staff,  Volunteer Experience Team
Estoy muy contento de que Crisis Text Line ofrecerá un servicio sumamente necesario a las comunidades hispanohablantes de los Estados Unidos. 

Frequently Asked Questions

Expand each section below to learn more about each step of the process to become a bilingual volunteer Crisis Counselor

In a crisis?

Text HOME to 741741 to connect with a Crisis Counselor

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