When: Saturday, January 16 at 1 – 2pm EST / 10 – 11 PST

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When rioters breached the Capitol waving Confederate flags, Nazi propaganda and other racist symbols, they elicited trauma in Americans, especially in BIPOC (Black, Indigenous, People of Color) communities. If you’re feeling scared, overwhelmed, hopeless, or anything in between, you are not alone. Support is here for you. Join pioneering psychologist, scientist, and media personality Dr. Alfiee Breland-Noble and internist, pediatrician and trauma expert, Crisis Text Line’s Chief Transformation Officer Dr. Shairi Turner for a coffee chat about trauma, race, and how we heal together.

In this session:

• Learn from experts about trauma and resiliency
• Gain empathy, active listening, and self-advocacy skills to support yourself and people in your community in this moment of crisis and as needed.

Share these resources. 

When: Monday, January 18 1 – 2pm EST / 10 -11 PST

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Every day, our community of Crisis Counselors supports around 4,000 people in moments of pain. Join our community of over 30,000 people who use compassion and kindness to support people when they need it most. 

In this session:

• Learn from Crisis Text Line’s staff and Crisis Counselors about what it’s like to volunteer for Crisis Text Line, application process, the time commitment required, and what it’s like to support people in crisis. 
• Gain critical active listening skills from our training to bring into the rest of your life.

Sign up to be notified when our Crisis Counselor application opens

Here’s what you need to know about becoming a volunteer Crisis Counselor:

What is the application process? 

• Completing the application takes about 10 – 15 minutes. When you apply, you’ll need to list two professional references (professor, colleague, etc), and a background check. Once approved, you’ll pick your scheduled training date.

I already applied, do I need to apply again? 

• No, you will hear from us soon! We received a large influx of applications of applications over the summer and are working through them as quickly as we can.

When will the application open again? 

• We are aiming to have the application open by mid-Feb. Don’t forget to share with friends!  Sign up to be notified when the application is open here.

How long is training?

• Training takes most people around  30 hours to complete. It’s web-based and you’ll be guided by your assigned Coach. Coaches are full-time staff members at Crisis Text Line whose support volunteers through training. They will provide feedback on your quizzes and roleplays. Your Coach will be your go-to person when you need support or need to debrief a tough conversation.

What topics are covered in training?

• Our training is designed to give you the active listening, coping, and collaboration skills to support people in crisis—no matter what that crisis may be. Our training also helps you understand all of the technical aspects of our platform so that when it’s time for your first shift you feel prepared and supported—no sweat.

What is the time commitment? 

• Given the significant resources it takes to train each volunteer, we ask for a 200 hour commitment from Crisis Counselors.

• In general, we recommend Crisis Counselors commit to a minimum of 4 hours per week and no more than 12 hours a week. A weekly commitment will help you build Crisis Text Line into your routine until your commitment is met. We highly encourage self-care between shifts. You cannot pour from an empty cup!

What languages are Crisis Text Line available in?

• Right now, our United States platform only supports texters in English.

If I sign up to be a bilingual volunteer, can I help texters both in English and Spanish?

• Yes! Absolutely. You’ll be able to help in English and then in Spanish when the service becomes available.

Lunes 18 de enero, 2:30 – 3:30 EST / 11:30 – 12:30 PST

REGÍSTRESE AQUÍ

Todos los días, nuestra comunidad de Consejeros/as de Crisis apoya a unas 4.000 personas que están pasando por un momento difícil. Actualmente, nuestro servicio está sólo disponible en inglés y estamos trabajando intensamente para llevarlo al idioma español. Únete a nuestra comunidad de 30.000 voluntarios/as que utilizan la compasión y la bondad para apoyar a las personas cuando más lo necesitan.

En esta sesión:

• Aprenderás a través de un miembro de nuestro equipo cómo es ser un/a voluntario/a para Crisis Text Line, incluyendo el compromiso de tiempo requerido, el proceso de solicitud de ingreso, y cómo es ayudar a las personas en crisis.
• Conoceras nuestros planes de expansión al idioma español

Te llevarás herramientas para tu vida personal, como la escucha activa. 

Regístrate para ser notificad@ cuando se abra nuestra solicitud de Consejer@ de Crisis

When: Saturday, January 16, 5 – 6pm EST / 2 – 3 PST

SIGN UP HERE

Right now, there are so many ways to show up for people and communities impacted by COVID: food drives, PPE donations, etc. One way you can show up in this time of isolation and national crisis is by practicing your active listening and collaborative problem solving skills. Join us to learn how to find the words to provide comfort and support in times of crisis. 

In this session:

• Join some of Crisis Text Line’s trained professionals to learn about how to hone your active listening and collaborative problem solving skills and practice them with your peers (bonus points if you bring a friend!). 
• Share this active listening resource with your community so you can all better show up for each other.

Learn more here.

• Se unirá con profesionales de la salud mental que trabajan en la Crisis Text Line para desarrollar sus habilidades de escucha activa y resolución colaborativa de problemas y practicarlas con sus compañeros (¡puntos extra si trae un amigo/a/e!).
• Comparta este recurso con su comunidad para que todos puedan apoyarse mejor los unos a los otros.

Junt@s fortalecemos nuestras comunidades

When: Sunday, January 17th at 2 – 2:30 EST /  11 – 11:30 PST

SIGN UP HERE

It may feel like the call to serve has never been more urgent than now. However, you can’t best be of service to others unless you take care of yourself. 

In this session:

• Learn from Crisis Text Line’s clinical team about how to center and take care of yourself in moments of crisis
• Develop a self-care plan and find an accountability buddy to keep you on track.

Download this self-care plan. Share your plan on social and tag us @crisistextline.

Domingo 17 de enero, 3 – 3:30pm EST / 1 – 1:30 PST

REGÍSTRESE AQUÍ

Puede parecer que el llamado a servir nunca ha sido más urgente que ahora. Sin embargo, no puede servir a los demás a menos de que se cuide a usted mismo.

En esta sesión:

• Aprenda del equipo clínico de Crisis Text Line sobre cómo centrarse y cuidarse en momentos de crisis.
• Desarrolle un plan de cuidado personal y encuentre un systema de apoyo que le ayude ha mantenerse saludable.

Descargue/baje la hoja de trabajo de autocuidado aquí.