How It Works


Free support at your fingertips, 24/7

Crisis Text Line serves anyone in any type of crisis, providing them access to free, 24/7 emotional support and information they need via the medium they already use and trust: text. Here’s how it works:

  1. Someone texts into CTL anywhere, anytime, about any type of crisis.
  2. A live, trained specialist receives the text and responds quickly.
  3. The specialist helps the person stay safe and healthy with effective, secure counseling and referrals through text message using CTL’s platform.