Today is World Mental Health Day. One way to do your part is to learn more about the problem.
Coming Together to Show Our Pride
Pride Month is about building a world where everyone feels loved, accepted, and supported as their authentic self.
How Becoming a Crisis Counselor Deepened My Empathy
Since becoming a Crisis Counselor, I honed skills that I never knew would be so important in my day-to-day life.
100 Things We Learned From Our First 100M Messages
We’ve processed 100 million messages from people in crisis. Here’s what we’ve learned.
I Was Stuck in a Rut. Becoming a Crisis Counselor Gave Me a New Spark.
What could I, a veteran clinician, learn from becoming a crisis counselor at a new non-profit staffed by much younger professionals.
5 Things Crisis Text Line Learned By Going Global
Celebrating success and failure is a big deal for us. Here are five things we learned as in 2018 that we hope can inspire empathy and innovation.
Saving Lives Before You Sleep
We asked our Crisis Counselors (CCs) who take conversations at night what makes nighttime shifts so special. Here are just a few of their responses.
Notes from Nancy: On Our Founders
Founders are permanent. A culture is shaped by its founders, forever.