At Crisis Text Line, we’ve always said that the goal of a conversation is to bring texters from a “hot moment to a cool calm."
Did you know? As humans, we’re more than just a body and a mind. We’re the sum of many parts, and we often neglect our pieces.
The voices that I had been hearing since I was around 18 were particularly loud that night.
Natalia Dayan is a Licensed Social Worker and has been with Crisis Text Line since 2016. Initially, she led the Crisis Text Line Clinical Supervision team exploring new technologies and policies to improve services for those in crisis.